ONE Alignment

Skye Stevens 6 months ago

Alex (if that's his name idk, I'm seeing a lot of different names in these reviews) gave me half an alignment and charged me full price. Told me he couldn't do the full alignment because my axel bushings were cracked and that I would need to get it fixed at his shop and then pay for another alignment. I checked in with the dealership mechanic and they said everything was fine, and also the alignment he said was off was fine too?? On top of that, he said he would put together a quote for me to fix the issue and call me. Never got my quote for this issue that doesn't exist lol. This guy is shady. Don't go here.

David Gutu a year ago

This used to be THE SHOP for alignments. Back in the day, Jon was the guy—he knew everything, took the time to dial in my suspension, and helped me get my dream setup. He really made this the go‑to spot. But the new crew? Absolutely terrible. They’re just kids with no clue what they’re doing. I had a gut feeling I shouldn’t go back once I heard Jon wasn’t around anymore, but I thought maybe the shop would still hold the same quality standards. Big mistake—these guys are the complete opposite. Save your money and skip this place. They told me my alignment was “straight,” yet the car still pulls hard to the left on the freeway. When I brought it up, they tried blaming it on “tire wear,” even though my tires are literally brand new, less than a month old. That excuse alone tells you they don’t know what they’re talking about. Really disappointing to see how far this shop has fallen. Do yourself a favor and go anywhere else for alignments—these guys just aren’t it.

Johnny Edited a year ago

**Changing my 5 star review to 1 star based upon recent events. I installed a lift kit on my car with all aftermarket adjustable camber parts for front and rear. I came in for an alignment, but after the alignment I started asking questions because the wheels did not make full contact with the floor. Gentleman that did the alignment replies with “that’s all I can do, you can get your tires rotated often”. I did not want to argue here as he did not provide any further explanation as I asked more questions. Shortly after I came home, I made an appointment with Gresham 4 wheel drive & alignment. I drove the car for less than an hour 1 day later and I hit a little bump in the road. This shifted my steering wheel out of place a whole 180 degrees and it locked up. The car started vibrating and the front suspension was making nasty crunching sounds each time I turned the wheel. I brought the car to Gresham 4 wheel drive & alignment, and they told me the alignment done prior was not within spec whatsoever and that the nuts were so loose you can tighten them by hand. I had to pay AGAIN for ANOTHER alignment after 1 drive because of One Alignment. I gave them a chance and emailed them not j

A. H. a year ago

Do not go to this shop for alignment. They broke all 4 of my tesla wheel caps and scuffed the hood. I installed new gemini aero covers on my model y on April 6th-- brand new, so the clips were in tact and present. No issues during installation. After I had an alignment from this shop on April 12th, I noticed that my wheel caps were not tight on the rim. I check all 4 and realized that clips were broken off. When the technician took off the covers, he sheared off the clips that secure the hubcap to the car and then tried to cover it up. Clips are missing from the front caps and driver side rear cap. On the rear passenger side, some clips are cracked off but still present on the rim. After the alignment on the 12th, the technician, Gio, showed me a piece of black plastic he claims fell off an underbody panel. I brushed it off because I couldn't actually see where it came from and it clearly didn't affect the securement of the panel. Post facto, I know this must be part of one of the wheel clips. I called the shop very angry. It's been 2 days and I have yet to hear back. I don't trust these fools to fix their damage without damaging something further, so I'll eat the cost. The tech

Danny Ren 5 years ago

Couldn't have been happier with the service! Val and Alex are fantastic. These guys are absolute specialists when it comes to suspension. Really put my mind at ease finding a shop like ONE Alignment, where they are knowledgeable and will take care of you and your car with the upmost priority.